The Web version requires hosting service and support, and you can choose to use any hosting service provider. However, many businesses are not IT savvy and do not have technical resources in house to manage the hosting and the system. We recognize this need by providing a managed solution to maximize your business efficiency and lower the total operating cost.
The advantage of using our managed solution is that we take care of both the system and the hosting for you. Our super fast SSD VPS server comes with a 99.9% uptime SLA. In addition, we provide you with a free SSL certificate and cPanel access. These two items alone are worth over RM 800 per year. If you already have a Web site and hosting service for your business, we can help you relocate and use the saving to pay for our managed solution. We can take care of your Web site as well.
Item | Self-Managed | Managed by Hiblox |
---|---|---|
Bizmatik System | Basic / Professional / Enterprise | Basic / Professional / Enterprise |
Domain URL (www.mysite.com) | Yes | Yes |
VPS Hosting Service | RM 400 to 1,000 Yearly | Included |
cPanel Access | RM 400 to 600 Yearly | Included |
SSL Certificate (https://) | RM 300 to 500 Yearly | Included |
Daily and Weekly Backups | Usually Included | Included |
File Storage | Depends on service provider | 10 GB, Extra Fee for More |
Technical Support | Free for 12 Months | Always Free |
System Upgrade | 30% Discount | Always Free |
Pricing | RM 799 / 1,399 / 1,999 One Time | RM 1,199 / 1,799 / 2,399 Yearly |
Total Operating Cost | Higher | Lower |
Item | Self-Managed |
---|---|
Bizmatik System | Basic / Professional / Enterprise |
Domain URL (www.mysite.com) | Yes |
VPS Hosting Service | RM 400 to 1,000 Yearly |
cPanel Access | RM 400 to 600 Yearly |
SSL Certificate (https://) | RM 300 to 500 Yearly |
Daily and Weekly Backups | Usually Included |
File Storage | 10 GB, Extra Fee for More |
Technical Support | Free for 12 Months |
System Upgrade | 50% Discount |
Pricing | RM 799 / 1,399 / 1,999 One Time |
Total Operating Cost | Higher |
Item | Managed by Hiblox |
---|---|
Bizmatik System | Basic / Professional / Enterprise |
Domain URL (www.mysite.com) | Yes |
VPS Hosting Service | Included |
cPanel Access | Included |
SSL Certificate (https://) | Included |
Daily and Weekly Backups | Included |
File Storage | 10 GB, Extra Fee for More |
Technical Support | Always Free |
System Upgrade | Free Upgrade |
Pricing | RM 1,199 / 1,799 / 2,399 Yearly |
Total Operating Cost | Lower |
If you are IT savvy or have good IT resources in house, then the self-managed option may work for you. If not, choose our managed service to maximize your business efficiency and lower the total operating cost. Our staff is trained to access your information only when needed and will keep your database secure and confidential at all time. Automatic daily and weekly backups are done for the current month.
All of our support is provided online via our helpdesk. You can write in English, Malay, or Chinese. This practice is to ensure that all issues are tracked and resolved properly. Multiple engineers may be needed to work on a ticket, documentation in helpdesk ticket allows them to receive the information in a timely manner. You can also track and get notified of the progress.